Tuesday, November 3, 2020

Alpha Xi Delta’s Wellbeing Program for Alumnae

 

Wednesday, October 14, 2020

Customer Retention Tips in Aviation



Linsey Kornblau has an undergraduate degree in aeronautical science as well as professional experience in the aviation industry. She was formerly an account manager at Wheels Up in Nashville, Tennessee, where she successfully managed over 500 members and their flight needs. Currently working as an on-demand sales executive with Vista Jet, a private jet hiring company, Linsey Kornblau employs strategies to convert potential customers to regular clients while retaining old ones.

Retaining customers in the competitive aviation industry takes lots of work. Airlines outdo themselves to entice customers over to their sides. However, a successful catch and retention aren't feasible without efficient customer retention strategies. Airline loyalty programs and frequent flyer programs can be enticing to many potential customers.

Aviation companies should provide members with robust service recovery options. These may include providing compensation for canceled flights, contacting customers to explain reasons for flight cancellation, and offering expedited plans to put them in the next available flight. In addition to members-only pricing policies, many potential customers are drawn to membership programs that offer quality-of-life upgrades and perks such as reclining seats, a variety of meal options, and complimentary cocktails. 

Monday, August 17, 2020

Alpha Xi Delta Offers Talk One-2-One Program


A professional with a background in aviation, Linsey Kornblau serves as a client services associate with Oppenheimer, a New York brokerage and investment bank. Linsey Kornblau holds a bachelor of arts in aeronautical science from Embry Riddle Aeronautical University, where she maintained membership in the Alpha Xi Delta sorority.


Established in 1893 at Lombard College, Alpha Xi Delta provides leadership development and service opportunities for women through a network of nationwide chapters. Through a partnership with AllOne Health, Alpha Xi Delta operates the Talk One-2-One program, a counseling service that invites members to speak one-on-one with professionally trained counselors about topics such as roommate issues, depression, substance abuse, and other common stressors.

The confidential service is open to all Alpha Xi Delta members and advisors, as well as parents of members, 24 hours a day. By offering support, encouragement, and practical tools, the Talk One-2-One program empowers Alpha Xi Delta members to advocate for themselves and positively deal with challenges associated with college life.

Wednesday, July 29, 2020

Alpha Xi Delta Fundraises in Support of Autism with AmaXIng Challenge